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Critical Customer Information Goes Missing From Marriott Office

In Timeshare Articles on December 30, 2009 at 1:13 am

Marriott, one of the largest timeshare resort developers announced on Tuesday that private customer information went missing from one of their corporate offices in Florida. The backup computer contained over 206,000 customers personal information.

Customers affected by this mishap are primarily those who are part of the Marriott Vacation Club International, which is the timeshare division of the chain. The backup computer held information on customer’s credit card numbers, social security numbers, contact information and even bank details.

Marriott officials state that all affected customers have been contacted and offered a free credit-monitoring service to look out for any suspicious activity that may conclude to identity theft.

Stephen Weisz who is the president of the timeshare division for Marriott stated that, “We regret this situation has occurred and realize this may cause concern for our associates and customers.”

It is still under investigation as to how the secured information went missing to begin with.

Owners of Marriott timeshares are being kept informed via the company website.

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